F.A.Q.



    

Q. How long will our initial meeting take and what will it cost?
A. Usually the initial meeting lasts an hour. There is no charge for this meeting.

Q. How will you introduce your company to us?
A. We will bring references and photographs of other projects to the initial meeting.

Q. Can we visit your projects and see examples of your work?
A. You may visit our projects with the permission of the clients and see before and after examples of the projects.

Q. We are ready to move forward. What is the next step?
A. We will either prepare a plan from which to price your project or prepare a written line-item proposal.

Q. How long does a new pool take to build?
A. Including the design and permit process, it will take about 90 - 120 days with allowance for the weather.

Q. How about a hardscape or landscape project?
A. This usually takes 14-30 days depending on the complexity of the project.

Q. What about the warranty on the work?
A. Chattahoochee Pools, Inc. will replace or repair damaged or broken parts for 1 year from the completion of the pool.  This does not cover cracking of the decking or the pool interior finish damaged by improper water chemistry or improper maintenance. All work will meet or exceed the minimum standards set forth by the Association of Pool and Spa Professionals from the handbook entitled ANSI/APSP STANDARDS AND WORKMANSHIP GUIDELINES, Dated May, 2009.

Q. How do we pay for the work?
A. Construction is payable in increments as the work progresses, including any authorized additions to the project. Full payment is required for the warranty to be in effect.

Q. How do I discuss the work with someone during the progression of the project?
A. You will ALWAYS have direct access to a project manager of Chattahoochee Pools, Inc., if you have any questions or comments during the project and after completion of the work.

Q. How about insurance?
A. Chattahoochee Pools, Inc., is fully insured for your protection.

For unparalleled service and a free consultation, give us a call at (770) 623-6582. We look forward to serving your needs.

CHATTAHOOCHEE POOLS, INC.
3330 Buford Highway
Duluth, Ga. 30096
Office:  (770) 623-6582
Fax:     (770) 623-3472
E-Mail: info@chattahoocheepools.com
Hours: Mon - Fri. 8:00 AM to 5:00 PM
 

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